BrightStar Wireless Mission

Our mission is to provide our clients with an unforgettable experience in every location. We strive to build relationships that will create an advocate in every individual we reach.

Our History

At BrightStar Wireless, we help our customers connect!

BrightStar Wireless was founded in 2006 by Bart Bess and Jay Palmer. Having started with one store location in Utah, we’ve grown to 71 retail stores in Utah, New Mexico, Texas, Alabama, Mississippi and Florida. Moving forward, our goal is to continue our success through smart expansion. 

BrightStar Wireless has mall kiosks and traditional retail stores. In New Mexico we also have Sprint Phone Repair Centers with well-trained service technicians available for repairs, such as broken cell phone screens. Regardless of where you shop, our stores are all staffed with knowledgeable employees to help with all your wireless communication needs.

Our Core Values focus on people. For customers, we offer an experience that is second to none in the wireless industry. For employees, we provide an environment that attracts, develops and rewards highly effective people. These values allow us to be recognized as one of the best wireless companies in the regions we serve.
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We value our employees and their contributions to our success.   
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We know customers are the center of our business, and we make sure they know how important they are to us.        
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Value isn't just about price – it's also about providing the right service at the right time to create the right solution.