BrightStar Wireless Mission

Even though the technology has changed, our mission has not. Every day we pledge to provide the best customer service in the wireless industry.

Our History

Today the Sprint network is performing at its best-ever levels as more and more customers experience faster, stronger, more reliable service.

BrightStar Wireless was started in 2006 by Bart Bess and Jay Palmer. We started with one store in Utah. Over the years, we have grown to over 39 locations in Utah, New Mexico and Texas.

Our Core Values describe the beliefs that drive our decisions and actions. It is the responsibility of every Sprint Store by BrightStar Wireless employee to espouse each value without compromising another. Strict adherence to these values drives success, which creates the opportunity for every employee to thrive, and provides us all with a company that makes us proud.
Integrity

Integrity

Uncompromising honesty in every action we take and decision we make.
Dedication

Dedication

Our customers come first. Always.
Community

Community

We are proud representatives of the community that surrounds us.
Respect

Respect

Each other, our customers, our partners and our company policies.
Growth

Growth

We’re committed to driving measurable improvement both personally and for the company.
Optimism

Optimism

We always believe we can win and seek opportunities in every challenge.