The Customer Center Mission

Our mission is to provide unique wireless solutions specific to each customer’s needs while maintaining our commitment to excellent service.

Our History

The Customer Center is a Sprint Authorized Retailer with an unwavering dedication to providing customers with a best-in-class consumer experience.

Founded in 1997, The Customer Center (TCC) was one of the first exclusively branded wireless retailers in the country. Having started with one location in the Northeast, TCC has quickly grown by committing to each customer a positive retail experience – a quality of service that has remained unchanged for 20 years.

Over the years, TCC strives to find new ways to further understand customers with wise investments in people, infrastructure and technology. Today, with 50 retail stores in New York, New Jersey, Connecticut, Texas and Louisiana, TCC continues to work diligently to ensure their storied history continues to shine while striving to exceed customers’ expectations each and every day.

The Customer Center’s Core Values focus on commitment to servicing customers with the utmost care and respect. The Customer Center adheres to these values when making everyday decisions in Sprint retail stores and strategic decisions at leadership level.
Innovation

Innovation

We’ve remained at the forefront of technology and innovation since the advent of the cellular phone industry.
Teamwork

Teamwork

Teamwork is the bedrock of our foundation because we believe it achieves what individuals cannot.  
Relationships

Relationships

We foster the types of relationships with our employees that make it possible for them to give our customers a positive retail experience.
Dedication

Dedication

We’re dedicated to providing our customers with a best-in-class shopping experience.
Growth

Growth

We’re committed to driving measurable growth and improvement on all levels of business.
Respect

Respect

We promote an environment of respect and fairness among our employees, our customers and our communities.